This policy is applicable to all the products sold on UberSilk.com.
For refund\return enquiries email us at [email protected]
In general, any item may be eligible for return within 10 days of delivery if it fulfills one or more of the following conditions,
- Was delivered in a damaged condition.
- Has missing parts or accessories.
- Is different from what was ordered.
- Was faulty when delivered.
- Is different from its description on the product detail page on UberSilk.com.
If you change your mind and wish to exchange an existing item for a different color, that’s a no problem. But, your item must be returned within 10 days of purchase. The items must be unused, in the same condition you received them in and they must also be in the original packaging. Please use a trackable shipping method as we cannot be responsible for missing incoming deliveries.
We take our product quality very seriously. All our products are made from finest materials. If you are unsatisfied in any way, please contact us at [email protected]